NCOA/Move Update

According to the U. S. Postal Service, over 40 million Americans change their address annually. NCOA service updates your mailing list with the most current address information available. Cleaning up your list cuts costs, ensures deliverability, and reduces waste. It’s also required.

To qualify for discounted postage rates, the USPS requires mailing lists used for a bulk mailing to have been corrected within the last 95 days. While there are several methods that can be used, the most common, convenient, and effective is the NCOA service used by Mailrite.

Once a year, Mailrite asks you to sign the PAF (processing acknowledgement form) required by the USPS, which verifies that you are the authorized source of the list.
Mailrite checks your list against the USPS database of over 30 million move updates (the privacy and confidentiality of your list is strictly enforced).
Mailrite provides several reports that you can use to update your internal mailing list:
- a Processing Certificate that summarizes the results of the NCOA;
- an Excel spreadsheet that includes all the address changes made, coded for the reasons why;
- an Excel spreadsheet of your entire updated list, with a code for each address showing the status of that address or the change made to the address.
Mailrite will automatically use the corrected addresses for the mailing and will eliminate closed or invalid addresses from the mailing.

Learn more

Download: NCOA Service Processing Acknowledgement Form (PAF)

Contact us or call us toll-free at 1-800-437-7780.

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Carol Laughner, Monadnock Humane Society

The New Hampshire Historical Society worked with Mailrite, Inc. to create a "lapsed member" letter. Although we previously have written and designed these letters in-house, we were interested in whether we might generate a better response with the services of Gary and his team. We were pleased with how well Gary understood both our organization and its mission, and the purpose of the letter. Gary and his writer were able to create a letter that was excellent in its message, and graphically well designed. He helped us to refine the letter with an image chosen to evoke "cognitive ease" and blocks of text with simple and direct messaging. The response has been a pleasant surprise: 4.74% of the lapsed members who received letters re-joined the Society. This is the best response rate we’ve seen. We’re grateful to Mailrite, and look forward to working with them in the future.

Anne L. Hamilton, CFRE
Director of Development, New Hampshire Historical Society

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Andrea E. Seaton VP, Planning & Development, Grace Cottage Hospital

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