Customer Success Stories

Monadnock Conservancy: New Member Acquisition Mailing Exceeds Expectations
New members are not easy to get. So, when the Monadnock Conservancy thought about raising money for two land preservation projects, they looked at it as an opportunity to find new members and build awareness for their work.
Hancock Shaker Village: Doubled its Fall Appeal Result!
Elissa Haskins-Vaughan, Director of Membership, wanted to improve the HSV 2010 fall Annual Fund results. She asked Mailrite to help them implement a personalized, multi-touch appeal. Previous years’ appeals were based on one letter, without variable ask amounts.

Testimonials

If you are looking for a mailhouse that's looking out for you - I recommend Mailrite. Recently, we had a project that needed some important shepherding from the printer to the mailhouse under a tight timeframe. Working with CSR Liz Lavorgna was a dream - she watched deadlines, did a thorough check of the mailing list, made sure that the print job arrived on time, and kept things moving to the post office. I felt secure knowing that Liz and everyone at Mailrite were not only on top of things, but they truly cared about our job. Thank you, Liz, and everyone at Mailrite!

Carol Laughner, Monadnock Humane Society

The New Hampshire Historical Society worked with Mailrite, Inc. to create a "lapsed member" letter. Although we previously have written and designed these letters in-house, we were interested in whether we might generate a better response with the services of Gary and his team. We were pleased with how well Gary understood both our organization and its mission, and the purpose of the letter. Gary and his writer were able to create a letter that was excellent in its message, and graphically well designed. He helped us to refine the letter with an image chosen to evoke "cognitive ease" and blocks of text with simple and direct messaging. The response has been a pleasant surprise: 4.74% of the lapsed members who received letters re-joined the Society. This is the best response rate we’ve seen. We’re grateful to Mailrite, and look forward to working with them in the future.

Anne L. Hamilton, CFRE
Director of Development, New Hampshire Historical Society

We use Mailrite as a fulfillment service for our annual Garden Calendar. We chose Mailrite after years of inadequate service by other companies and have been extremely happy with the great work they do for us. From the beginning, Gary worked with us to find out what our needs were, how to avoid the problems we had previously experienced, and how to do the job in the most economical way possible. I especially appreciate the brainstorming Mailrite does on our behalf, whether it’s providing suggestions on how to manage ordering and mailing our calendar better or expanding the scope of what we’re doing. Everyone on the staff I’ve dealt with has been wonderful – courteous, knowledgeable, and prompt problem solvers. The number of complaints I receive from our customers since working with Mailrite has dropped dramatically, which makes my work life easier!

Ellen Weeks Administrative Assistant, UMass Extension Landscape, Nursery, and Urban Forestry Program

Grace Cottage Hospital has been a Mailrite client for over twelve years, and we’ve never once been disappointed in their expert service, professionalism, and rapid response time. We’ve always been treated as if we’re their only customer! They bend over backwards to get the job done, and to get it done correctly and fast. Everyone at Mailrite knows the business, and they know it well. It’s only recently that it’s come to my attention that Mailrite provides services that extend far beyond just sending out our bulk mailings, and I’m very excited about the prospect of using more of their expertise to help Grace Cottage Hospital reach a larger target audience in a more effective way.

Andrea E. Seaton VP, Planning & Development, Grace Cottage Hospital

We wanted to design the Community National Bank merger guidebook using a non-traditional horizontal orientation. Before presenting it to the client, we ran the proposed design by Mailrite, which we always do. By taking this extra step, we discovered that we could save our client over $4,300 on postage just by changing the dimensions ever so slightly to meet postal regulations. In addition to maintaining the integrity of the design, we ended up saving our client a ton of money on postage. I highly recommend Mailrite for any mailing project. When it comes to direct mail projects, they always deliver!

Jim Hickey Vice President/Account Service, Communicators Group

Mailrite

Direct Mail Marketing and Fundraising, Bulk Mail Services

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